Cancellation and
Refund Policy
We understand that unforeseen circumstances may arise that a student may want to re-schedule or cancel a course and we will try our best to accommodate these needs. However, please understand that class sizes are limited and we incur substantial cost to prepare and host scheduled courses therefore we must enforce the following refund policy:
Classroom Lessons:
Student Cancellations
If a class is missed, it must be made up during a future course. Students will be given a schedule of next available classes offered for any class they missed. There is no charge for any missed classes but certification by the MTO for insurance discounts requires completion of all classroom and in-car requirements within one year.
Course Cancellations
You are only eligible to receive a refund if cancellation notice is given at least 2 full working days prior to the course start date.
Should Our Driving School cancel a course, students are entitled to a full refund or enrolment in a future course.
In-Car Lessons:
Student Cancellations
Cancellations must be made 24 hours in advance to the in-car instructor. The instructor’s contact information will be provided to students or can be found under the “Meet Our Team” link.
A driving cancellation notice not given within the 24 hour period could result in a late cancellation/no show fee as outlined below:
Late cancellation fee: $40.00
No-show fee: $40.00
Proceeding lesson will not be booked until such missed lessons are paid in full.
All fees must be paid in full before Our Driving School can finish the 10 in-car lessons.
Instructor Cancellations
In the event that Our Driving School needs to cancel an in-car lesson, your driving instructor will contact you directly. You will not be charged a fee in this instance.